I say if you want to make some great memories with your kids, preteens and teenagers… just do it! In summary… is it kind of expensive? Yeah… was it worth it? ABSOLUTELY! And the customer service we received from SHAWN was impeccable. They also had a “hotel pool” that had a regular pool, hot tub, steam room and dry sauna that we took advantage of… just tell the kids it’s the “adult only pool” ) We also loved how there was a 24hr shuttle than ran to the casino and all the other neighboring properties. To us it didn’t! I guess if you’re nit picky you can find something wrong with any place! But we are not…. There were red fruit punch stains on the carpet and yes the metal on the doors were scratched but let’s be honest… does that even really matter?!?! Our shower turned into a bath because the drain didn’t work properly and the size of the TV in our room was laughable. Now I won’t lie, the hotel is not without flaws… Shawn really did go above and beyond for us to be able to celebrate our sons 11th birthday and make it the “best birthday ever!” I worked with Shawn and he was absolutely amazing and helped so much! We weren’t able to afford the online price for an extra night so he worked with me to help us be able to stay! I was lucky to get a first responder discount (I am an EMT) and we were able to stay another night and that included wristbands for the waterpark the next day! Our kids had a blast and so did we! It was so much fun in the waterpark making memories and laughing with our kids! We didn’t want to leave by the time it was over so I went and asked the front desk to see if we could extend our stay another night. But it was a special occasion and so we decided to do it.

We were going to celebrate a birthday and the prices were a little high I’m not going to lie. Our family of 4 with 2 kids ages 13 & 11 originally planned on only staying one night and two days. Now for anyone who likes long in depth reviews…. This isn’t the cheapest best budget friendly trip you will ever take but for our family it was worth it! Money well spent and many memories made! So if it’s a special occasion just do it! This is going to be a long one but I’ll sum it up real quick before I go into detail….

Soaring eagle casino waterpark